Top Leicester hairdresser explains what your post-lockdown appointment could look like

12 months of reflections

The recent news that hair salons, along with other businesses in the personal care sector, could reopen from the 4th of July, Barrie Stephen owner of the award winning Barrie Stephen Hair in Leicester is sharing his thoughts on what customers can expect from their post-lockdown appointment.

Barrie explains that although the easing of restrictions is a welcome announcement for the hair and beauty industry, it comes with great responsibility. Because of this, salons are putting in place new safety measures to help stop the spread of Coronavirus when they reopen.

Barrie says, “We understand that unless we all stick to the guidelines set out by the Government, all of this could be reversed. That’s why we are putting a plan in place to enable people to have their hair cut in the safest way possible, protecting both them and our team. 

“The salon experience will be very different, with socially distanced appointments and stylists wearing PPE, but we will still deliver the high-quality service that our customers expect.”

So, what could a post-lockdown hair appointment look like?

  • A pre-paid deposit for your appointment will help to ensure that the salon day runs smoothly for all clients booked in
  • Our opening hours will be extended to accommodate everyone, including Sundays from 10am to 4pm
  • Customers will be asked to complete a consultation form before their visit so that the appointment time is focused on the cutting and styling
  • All appointments must be booked, and no walk-in clients will be allowed
  • Customers will be asked to wear a face mask and to use hand sanitiser gel
  • Dependent on the size of the salon, a one-way system may be put in place to help maintain social distancing and ensure touch points are safe and clean
  • No in-salon refreshments or magazines will be offered, to help reduce contact between people
  • There’ll be fewer people in the salon at any one time as we operate a 50% capacity team working in shifts
  • There will be one stylist to one client at any one time and customers must attend their appointment alone to ensure social distancing can be met
  • Hair stylists will be wearing gloves and face masks, and protective screens will be found at reception
  • Customers will wear disposable gowns and biodegradable towels will also be used
  • A red and green card system will show which chairs are in use and which have been cleaned and disinfected
  • Credit card payments only will be accepted as we cannot handle any cash

It has been reported that in some European countries such as France, hair salons are only cutting dry hair and avoiding blow-drying, post-lockdown. Many UK salons are still awaiting further guidance around specific services and how best to approach their return to business.

Barrie Stephen is currently renovating the upper level of his salon at Anstey in order to ensure that the business can accommodate social distancing.

Barrie adds, “The safety of our customers and our team is our top priority. If we do things the correct way from the outset, we hope we that we will start to see some normality return in time. One thing we are sure of is that we shall all still talk about important life things during appointments and share and laugh as we always do. Your hair ‘promise’ is that you will still look and feel great when you leave the salon. We hope our clients join us in doing it differently but safely.” 

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  • If you Pre pay entire bill that would cut down a touch point at reception and speed up the service time

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